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The challenge
Working with the NHS, Genomics undertakes whole genome sequencing diagnostics that make new possibilities in health, healthcare and drug discovery a reality.
Using an extensive data platform and innovative analytical tools, Genomics enables a prevention-first approach to healthcare. However, siloed working practices between engineer and analyst teams created discord that compromised project delivery and quality.
The solution
Crosstide helped Genomics redefine and modernise its scrum framework. This gave teams unified visibility of project tasks and available capacity, allowing work to be more accurately planned on a quarterly basis.
A scrum master coached teams and managers on scope data gathering requirements and how to stay aligned on goals.
The result
Crosstide established the culture and best practices for high-performing cross-functional teams to improve their velocity and quality.
Stronger collaboration, clearly delineated project ownership, and enhanced knowledge sharing between teams enable the mutual trust and collaboration needed to support more informed decision-making and an enhanced focus on agreed-upon priorities.
Genomics has a more predictable project pipeline, and its teams can combine resources more effectively to resolve demands.
Misalignment between the engineers and analysts was increasing due to a lack of mutual understanding and trust. By redefining the culture, we facilitated a safe space to have conversations and enable conditions for success."
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